| Sales, Service, & Support Answers |
1. What is the VeinViewer's target market?
Potential locations for the VeinViewer Imaging System to be used for illumination and identification of vasculature include, but are not limited to:
- Pediatric/neonatal patients
- Oncology patients
- Anesthesia/IV and PICC Line Therapy
- Radiology departments
- Critical Care departments
- Interventional cardiologists
- Cardiac Cath labs
- Clinical laboratories
- Blood donation centers
- Free Standing Diagnostic Clinics (PET and CT scans)
- Dialysis Center
- Healthcare Foundations
- Nursing homes
- Vein centers (varicose and spider veins)
- Educational centers
- Cosmetic and vascular surgeons
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2. When will the VeinViewer be available for purchase?
The VeinViewer is available for purchase today. Select "Request Information" from the "Sales, Service & Support" menu, submit the form online and a VeinViewer Sales Representative will contact you promptly. For telephone inquiries, please contact the VeinViewer Sales Center at to place your order.
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3. Can I lease a VeinViewer?
The VeinViewer is available for lease. Download the Lease Application from the "Sales, Service & Support" "Documentation" menu. Simply complete the form on your computer and print, sign and fax the Application at your convenience. A VeinViewer Representative will contact you promptly. For telephone inquiries, please contact the VeinViewer Sales Center at for further assistance.
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4. Who is my sales representative?
Luminetx is happy to assist you locate your local sales representative from our national network of authorized agents. Select "Request Information" from the "Sales, Service & Support" menu, submit the form online and a VeinViewer Sales Representative will contact you promptly. For telephone inquiries, please contact the VeinViewer Sales Center at for further assistance.
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5. How may I request a demonstration?
To set up a demonstration at your office, clinic or hospital, please contact your local Sales representative (see above) or the VeinViewer Sales Center at . To request a demonstration online, select "Request Information" from the "Sales, Service & Support" menu, submit the form online and a VeinViewer Sales Representative will contact you promptly.
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6. How may I request further information?
To request further information online, select "Request Information" from the "Sales, Service & Support" menu, submit the form online and a VeinViewer Sales Representative will contact you promptly.
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7. How do I acquire service?
The VeinViewer Imaging System is self-contained, requires minimal preventive maintenance, has no disposable components and should generally function without disruption due to technical issues associated with the product. If you should perceive the need for service or support, Luminetx is committed to assist you in getting the greatest value from the use of your VeinViewer Imaging System. The "Sales, Service & Support" "Documentation" menu contains the VeinViewer User Guide and Troubleshooting Guide. Please download these guides to self-service your current question or contact the VeinViewer Support Center by telephone or email:
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Support Center Hours:
Monday through Friday
7:00 am – 6:00 pm CST. |
Telephone Inquiries:
Telephone:
Fax: |
Online Inquiries:
Click here to contact Service and Support online. |
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